Privacy Policy
Scope of Notice
The following is a privacy notice that outlines our policies for collecting and using
information on the platforms where it is displayed, such as websites and applications.
This notice does not pertain to the data collection practices of our subsidiaries or
affiliated entities, nor does it apply to information about our employees. We strive to
maintain the confidentiality and security of any information you provide and use it only
for the purposes outlined in this notice.
Notice
1. Personal Data:
We gather a variety of information from you, as detailed below. Our legal
obligation is to inform you if we share information for cross-contextual
behavioral advertising. The information we may collect, categorized by type, is
outlined below, along with an indication of whether or not we share it for crosscontextual behavioral advertising purposes.
● Contact Data:
If you provide us with any information that enables us to contact you,
such as your name, email address, postal address, social media details,
or phone number, we may collect and use it to reach you. Please note
that we may share this information in some cases for the above
mentioned purposes. We take the necessary measures to protect this
information and only use it in accordance with applicable laws and
regulations.
● Login Data:
We may collect the necessary dat
● Login Data:
We may collect the necessary data to provide you with access to your
personal account profile. This may include your login ID or email
address, screen name, password (in unrecoverable form), and security
question and answer. We take measures to protect this information and
use it only to provide you with access to your account.
● Device Data:
We may collect data related to the computer system or other
technological device you use to access our websites or apps. This
includes online identifiers such as the Internet Protocol (IP) address
used to connect your computer or device to the Internet. If you access
our sites or apps using a mobile device such as a smartphone, we may
collect your phone’s unique device ID, advertising ID, and similar mobile
device data where permitted. Please note that we may share this
information for the above mentioned purposes in some cases. We
prioritize the security and confidentiality of this data and use it following
applicable laws and regulations.
● Payment Data:
We may collect data necessary to fulfill an order or process your
purchase, such as your debit or credit card details (cardholder name,
card number, expiration date, etc.) or other forms of payment (if
available). We ensure the safety and confidentiality of this information
and use it only to fulfill your order or process your payment.
● Demographic Data:
Any data that describes your demographic or behavioral characteristics.
Examples might include your gender, geographic location (e.g., ZIP
code), favorite products, hobbies and interests, and household or
lifestyle data. This may include data about your exercise habits and
goals. It may consist of data collected when you inquire about pet
adoption through a Petfinder member adoption organization or create a
saved pet search alert. This could include data you give Us about
someone else. For example, if you provide a friend’s email address for
a tell-a-friend program. It may also include data about your pets and pet
preferences. We may collect data about your practice if you are a
veterinary professional. This may include information about your
speciality or degree and any professional credentials. In some cases, we
may share this information for the above mentioned purpose.
● Third-Party Social Network Data:
If you share any data publicly on a third-party social network or if it’s part
of your profile on a third-party social network (such as Facebook), and
you allow the third-party social network to share it with us, we may collect
and use it. This may include your primary account data such as name,
email address, gender, current city, profile picture, user ID, list of friends,
etc., and any additional data or activities you permit the third-party social
network to share. We receive your third-party social network profile data
(or parts of it) each time you interact with a web application on a thirdparty social network, use a social networking feature integrated within
one of our sites (such as Facebook Connect), or interact with us through
a third-party social network. If you want to learn more about how we
obtain data from a third-party social network or opt out of sharing such
data, please visit the website of the relevant third party social network.
Please note that we may share this information for the purposes outlined
above.
● Site Using Data:
We may collect information about how you use our websites and other
communications, such as emails. When you interact with our
websites/apps or emails, we use automatic data collection technologies
to collect certain information about your devices and actions. This
includes data such as which links you click on, which pages or content
you view and for how long, and other similar statistics about your
interactions, such as content response times, download errors, and
length of visits to certain pages, as well as operating system type and
web browser type and version. Additionally, we may visually record your
interactions with our website, including your mouse clicks, movement,
scrolling, and navigation through our website. Please note that we may
share this information for the purposes outlined above.
● Feedback Data:
We may collect any information you share about your experience using
our products and services, including any content you create and share
with us on third-party social networks or our websites/apps. Examples of
such content may include photos, videos, personal stories, or other
similar media or content. Any information you provide during your
conversations with consumer affairs may also be collected. Please note
that we may share this information for the purposes outlined above.
● Geolocation Data:
We may collect information about your location, including your precise
location, if you request suggested stores or directions for purchasing a
product or other location suggestions. Additionally, we may use general
location information for marketing purposes, as outlined in this policy.
Please note that we will share this information only for the above
mentioned purposes.
● Inferences:
Occasionally, we may utilize or acquire specific demographic data to
generate your profile. This may include similarly utilizing usage data. The
resulting profile may encompass your preferences, traits, and behaviors,
allowing us to customize our products and services to suit your needs
better.
We refrain from using or revealing sensitive personal information, as described
by law, for inferring traits or any unauthorized intentions.
2. Uses for your Data:
The following paragraphs explain the reasons we collect and utilize your
personal information and the data types collected for each reason. Please
remember that not all uses mentioned below may apply to every individual.
● Consumer Service:
We use your data to provide consumer service, including responding to
inquiries or complaints.
● Promotions:
We may utilize your data to inform you about our goods or services
through various means, such as marketing communications, campaigns,
or promotions, including email, ads, SMS, phone calls, and postal
mailings, to the extent permitted by applicable laws. This may also
involve sending you marketing messages when you are near a store
within a certain distance. Our promotions and campaigns may be hosted
on third-party websites or social networks. For more information about
these contests and promotions, please refer to the official rules or details
provided with each promotion or contest. We may also use the email
address of your friends to send them the information you requested
using a “tell-a-friend” feature.
● Third-party Social Networks:
We use your data when you engage with third-party social networking
features, such as “Like” buttons or similar functions, to provide you with
advertisements and interact with you on third party social networks. You
can find more information about how these features work, the profile data
we collect about you, and how to opt out by reviewing the privacy policies
of the relevant third-party social networks.
● Personalization:
With your consent (where required), We may use your data to
personalize your experience with us. For example, we may use these
categories of personal information:
❖ To analyze your preferences and habits,
❖ To anticipate your needs based on our analysis of your profile,
❖ To improve and personalize your experience on our websites and apps;
❖ To ensure that content from our websites/apps is optimized for you and your computer or device;
❖ To provide you with targeted advertising and content, and
❖ To allow you to participate in interactive features when you choose.
For example, We remember your login ID/email address or screen name
so that you can quickly log in the next time you visit our site or easily
retrieve the items you previously placed in your shopping cart. Based on
this type of information, and with your consent (where required), We also
show you specific content or promotions that are tailored to your
interests.
● Order Fulfilment:
We utilize your data to handle and deliver your orders, keep you
informed about the status of your orders, amend addresses, and perform
identity verification and other fraud detection procedures. These
activities require the use of specific personal data and payment
information.
● General Purposes:
We may use your data for various general business purposes, including
but not limited to maintaining your account, conducting internal or market
research, and measuring the effectiveness of advertising campaigns.
This may also involve improving our websites and services. Additionally,
we use your data to help identify and prevent fraud and secure our
systems and website.
3. How do we collect Data?
● We obtain personal data directly from you through various channels.
This includes when you provide information to us voluntarily, such as
placing an order, registering on our websites or apps, signing up for
loyalty programs, or subscribing to our emails. We also collect data from
printed or digital forms through various means such as postal mail, instore demos, contests, promotions, and events. Additionally, we gather
data when you inquire about adopting a pet through a Petfinder member
adoption organization or create a saved pet search alert. We may collect
your data if you complete a survey or use other tools on our websites or
apps. Finally, we collect data if you contact us through our websites,
apps, email, or social media.
● We obtain data from you passively, without you actively providing it. For
instance, we use tracking technologies like web beacons and browser
cookies to collect information. We collect information about how you use
this website over time, including browser and usage data. We may also
have third-party service providers collect data in this manner.
Furthermore, we gather data from our mobile apps.
● We obtain information about you from sources other than you as well.
Our business partners and affiliates may provide us with information
about you. We may also receive information about you from companies
that compile consumer data and their preferences. Additionally, social
media platforms may share information about you, and we may obtain
data about your interactions with our advertisements on third-party
websites.
4. Personal Data of Children:
We do not intentionally request or gather personal data from children under 13.
Suppose you are a parent or legal guardian and believe your child under 13
has provided us with data. In that case, you can contact us in writing or by email
using the information in the CONTACT section below.
5. Disclosure of your Data:
The following paragraphs outline how and to whom we disclose your data.
● Service Providers:
We share your data with external companies that assist us in managing
our business, such as payment processors, website developers, market
research companies, and fraud detection and identity verification
providers. These service providers help us with order fulfillment, website
operation, data analysis, customer support services, promotions, and
CRC (Customer Relationship Center) services. We may disclose all
categories of information with our service providers.
● Petfinder Member Organizations:
When using the Petfinder website or app, you can connect with a specific
pet and submit an inquiry or application to a shelter or Petfinder member
organization. Doing so permits us to share the information you provided
on your inquiry or application form with those organizations, including
your contact and demographic data, as well as other details you have
shared about why you would be a good fit for a particular pet. If you do
not wish to share this information, we recommend not introducing
yourself to a pet or submitting an inquiry or application.
● Behavioral Advertising:
We may disclose information to third parties to provide cross-contextual
behavioral advertising. The categories of information shared for this
purpose were outlined in the Notice at Collection provided above.
● Credit Reporting Agencies or Debt Collectors:
We may use external companies such as credit reporting agencies and
debt collectors, subject to applicable laws, to verify your credit
worthiness for invoice orders or to collect outstanding invoices. We may
share your contact, demographic, and payment data with them.
● Legal Reasons:
If Pro Can Dog Food is acquired or merged with another company,
including through bankruptcy, all categories of personal data may be
shared with any legal successors. Additionally, we may disclose
personal data to third parties in various situations, such as when required
by law, in response to legal proceedings or requests from law
enforcement agencies, or to protect our rights, privacy, safety, or
property. We may also disclose personal data to enforce the terms of
agreements or our website’s terms of use.
6. Data Protection and Retention:
● We implement reasonable security measures by applicable laws to
safeguard your data. However, we cannot guarantee the complete
security of your data during its transmission through our websites or
apps, as the internet is only partially secure. You must also take
measures to ensure your data’s safety and security. When creating an
online account, choose a strong password that would be difficult for
others to guess, and do not share your password with anyone else. You
are responsible for maintaining the confidentiality of your password and
any activity on your account. If you use a shared or public computer, do
not choose to have your login ID/email address or password saved, and
ensure that you log out of your account when you finish your session.
Additionally, you should use any privacy settings or controls we provide
on our websites/apps.
● We retain personal data only for as long as it is necessary or relevant for
the purposes outlined in this Notice. Additionally, we may retain personal
data as required by applicable law.
7. Your Choices About How We Use and Disclose Your Data:
We endeavor to give you options when it comes to the personal data that you
provide to us. We offer the following mechanisms to give you control over your
data:
● We allow you to opt out of marketing emails by following the instructions
provided in each communication. However, please be aware that even
if you opt out of marketing communications, you will still receive
necessary transactional communications from us, such as confirmation
of orders or transactions, notifications about your account activities, and
other critical non-marketing-related announcements.
● You can refer to our About Our Ads page to control how our vendors and
we use cookies, tracking tools, and cross-contextual behavioral
advertising. Here, you can learn how to manage and control the usage
of cookies and other tracking tools.
8. Third-party Websites and Services:
We may provide links to third-party websites or apps, including social media
platforms. Please note that this Privacy Notice does not apply to these thirdparty websites or apps, and we are not responsible for their privacy practices.
It is recommended that you carefully review their respective privacy policies.
9. Changes to this Notice:
We will update this Notice if there are any changes to how we handle your data.
We have the right to change this Notice and our practices at any time, as
permitted by law. You can check back periodically to see if there have been any
updates or changes to our Notice.
10. Contact:
To contact us about this Notice and our privacy practices, please contact Us at
info@procandogfood.com or call our Office at +92 341 0478677 or +92 310
0406220 or write to Us at
Pro Can Dog Food
75 – PSIC FEROZPUR ROAD
KASUR